Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be ma...
[PDF.hn37] Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs (SpringerBriefs in Business) Rating: 4.86 (498 Votes)
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